Last Updated: [september 1, 2025]
At CGD Vibes, we respect your privacy and are committed to protecting the personal information of everyone who uses our platform, students, teachers, sellers, affiliates, and community members.
This Privacy Policy explains:
- What information we collect
- How we use and share it
- Your rights under Canadian, U.S., and international privacy laws
- How you can contact us about your data
By using CGD Vibes, you agree to the practices described in this Privacy Policy.
1. Who We Are
CGD Vibes (“we,” “our,” “us”) is incorporated in Québec, Canada. Our platform provides online learning, digital and physical product sales, communities, events, and affiliate opportunities.
If you have any questions about this Privacy Policy, please contact us at: [email protected]
CGD Vibes, 144 Rue Bisson, Delson, Québec, Canada
2. Information We Collect
2.1 Information You Provide
- Account details: name, email, password, address, phone number.
- Payment information: billing address, payment method (processed securely by Stripe, PayPal, or other providers, we do not store full payment card numbers).
- Teacher/seller information: payout details (bank/Stripe/PayPal), tax identification numbers, profile information, uploaded content.
- Community participation: messages, posts, chat, and uploaded files.
- Support requests: any details you provide when contacting us.
2.2 Information Collected Automatically
- IP address, browser type, device type, language, and operating system.
- Usage data (pages visited, courses accessed, clicks, features used).
- Cookies and similar technologies (see Section 7).
2.3 Information From Third Parties
- Payment providers (Stripe, PayPal) may confirm transactions.
- Affiliate platforms may report referrals.
- Marketplace sellers or teachers may share data if you buy their products.
3. How We Use Information
We use your data to:
- Deliver the services you sign up for (courses, products, memberships, events).
- Process payments and payouts.
- Provide customer support.
- Communicate about account activity, updates, and marketing (if you consent).
- Personalize content, offers, and recommendations.
- Prevent fraud, abuse, spam, and prohibited activities.
- Comply with tax, legal, and reporting obligations.
4. How We Share Information
We only share your personal information when necessary:
- With service providers: payment processors, hosting providers, analytics, email systems.
- With teachers and sellers: if you buy their products or courses, we share your name and email to fulfill the order.
- With affiliates: only if you arrive through an affiliate link (for commission tracking).
- For legal compliance: if required by law, court order, or government request.
- For business transfers: if CGD Vibes is merged, sold, or reorganized.
We never sell your personal data to advertisers.
5. Data Retention
We keep your personal information only as long as needed:
- Account information: until you request deletion or close your account.
- Financial/payment records: at least 7 years (for tax and legal compliance).
- Community posts and contributions: may remain visible even after account deletion (unless you request removal).
6. Your Rights
6.1 Under Québec Law 25 & Canadian Law
- Right to access your personal data.
- Right to correct inaccurate data.
- Right to withdraw consent for non-essential data use.
- Right to request deletion of your data (subject to legal obligations).
- Right to be notified of any data breach affecting your personal information.
6.2 Under GDPR (European Union & UK)
- Right to access, correct, delete, or restrict processing.
- Right to data portability (receive a copy of your data in digital format).
- Right to object to processing (e.g., marketing).
- Right to lodge a complaint with your local data authority.
6.3 Under CCPA/CPRA (California & some U.S. states)
- Right to know what personal data we collect and how it’s used.
- Right to request deletion of your data.
- Right to opt out of sale or sharing of data (we do not sell data).
- Right to non-discrimination for exercising privacy rights.
You can exercise any of these rights by contacting [email protected].
7. Cookies & Tracking (Cookie Policy)
Like most online services, CGD Vibes uses cookies and similar technologies to operate our platform and improve your experience.
7.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your preferences, keep you logged in, and measure site performance.
7.2 Types of Cookies We Use
- Essential Cookies – Required for the site to function (e.g., login, checkout).
- Performance Cookies – Collect anonymous usage data (e.g., page views, errors).
- Functional Cookies – Remember your preferences (e.g., language, display settings).
- Marketing Cookies – Track activity across sites to deliver relevant ads or promotions (used by us or trusted partners like Google or Facebook).
7.3 Other Tracking Technologies
We may also use:
- Web beacons / pixels: tiny images that track when an email or page has been viewed.
- Local storage / session storage: browser-based data used to enhance site features.
7.4 How We Use Cookies
- To keep you logged in and secure.
- To personalize your learning and shopping experience.
- To measure site traffic and performance.
- To deliver relevant offers, promotions, and retargeting campaigns (if you consent).
7.5 Your Choices
- Most browsers accept cookies automatically. You can change your settings to block or delete cookies.
- Blocking essential cookies may limit your ability to use certain features (like checkout).
- To manage ad cookies, you can also visit:
7.6 Consent
By using CGD Vibes, you consent to our use of cookies as described in this policy. Where required by law (e.g., EU, Québec Law 25), you will be asked for cookie consent when first visiting our site.
8. Children’s Privacy
CGD Vibes is not directed to children under 13.
- Users under 18 (or the age of majority in their country) must have parental consent.
- We do not knowingly collect data from children under 13.
- If we discover underage use, we will delete the account immediately.
9. Security
We use industry-standard measures to protect your personal information, including encryption, firewalls, and limited access controls.
No system is 100% secure. If a breach occurs that poses a risk to your rights, we will notify you and regulators as required by law.
10. International Data Transfers
Your data may be stored and processed in Canada, the U.S., or other countries where our service providers operate. By using CGD Vibes, you consent to this transfer. We take steps to ensure appropriate safeguards (such as standard contractual clauses under GDPR).
11. Your Choices
- Marketing emails: You may opt in at checkout or via your account. You can unsubscribe anytime.
- Account deletion: You can request full deletion by emailing [email protected].
- Do Not Track: Our site does not currently respond to “Do Not Track” signals.
12. Changes to this Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you by email or with a notice on our website.
Contact Information:
For any questions regarding these terms, please contact us at [[email protected]].
